Gould Fiber Optics /

Quality

   At Gould Fiber Optics we strive to provide our customers with high quality fiber optic products and services. As always our aim is to meet or exceed stated or implied expectations and requirements of our valuable customers.

   Gould employs a variety of quality control measures on raw materials and manufacturing processes to ensure the quality of its products. Each product has complete traceability via its unique serial number to raw material lots, process parameters and workstations. Every component is also subjected to a rigorous burn-in test to ensure reliable performance in the years to come. All products are individually tested and inspected, prior to shipment, to guarantee specification conformance. A formal data sheet containing these test results accompanies each unit shipped.

Our Quality Policy

Quality is the most important ingredient in Customer Satisfaction. To meet or exceed all of our customer's expectations, we will focus our efforts on providing high quality products and services through innovative design, state-of-the-art manufacturing, and a total commitment to quality."

   Our Quality Policy was developed as a means of expressing the Company's commitment to providing its customers with products that meets or exceeds their expectations and to continuously improve all aspects of the organization to better address those customer needs.

Product Reliability
Component reliability is an essential requirement for any application. Gould understands the necessity for reliable performance and was the first major coupler supplier to conduct long term reliability studies on coupler components. Gould continues to maintain an on-going program to study and enhance the reliability of its coupler products. A number of tests including damp heat, repetitive temperature cycling, mechanical shock and vibration, and thermal aging are used to accelerate the adverse effects of harsh environments on product lifetimes. Reports on test completed in accordance with Telcordia GR-1209 and GR-1221 are also available.

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